Refund Policy
At K K Traderss , we ensure high-quality frozen products, but due to their nature, refunds are only applicable under specific conditions:
Refund Eligibility
- Damaged or Defective Products: Notify us within 24 hours with photographic proof for a refund or replacement.
- Incorrect Orders: Contact us within 24 hours if you received the wrong product.
Non-Refundable Items
- Opened, used, or improperly stored products.
- Orders signed for with no visible damage.
How to Request a Refund
- Contact us within 24 hours.
- Provide your order number, details, and photos (if applicable).
Shipping Costs
Shipping fees are non-refundable, and return shipping is the customer's responsibility unless the error was ours.
Refund Method
Refunds will be issued to the original payment method.
If you have questions, contact us. We're here to assist!
